STELLA COEN-SHEEHAN is the Director, Client Services. She is responsible for client communications, website maintenance and managing the customer relationship database. She provides direction to clients and affiliates and develops electronic communications. Ms. Coen-Sheehan hails from Ireland and was previously employed in a marketing capacity with Tourism Ireland in Brussels , Belgium and with Routledge Ltd. in London . She also held a position as an English Language Assistant in Auvergne , France and has studied at the Università Degli Studi di Trento, Italy . Since her arrival in St. Louis she has worked as a cross-cultural trainer with Global Vision Strategies and also as a foreign language instructor with St. Louis Community College . Ms. Coen-Sheehan holds a B.A. with honors in French and Italian from the National University of Ireland, Galway and a Masters with honors in Applied Languages for Business from the University of Ulster at Coleraine. She is fluent in French, Italian and Irish with basic Dutch and some business Spanish.